Shipping, delivery and returns

Where we ship

We ship to all countries in the world.

Shipping loose underwear (the Netherlands)

You can choose with which delivery person your order will be delivered. This can be done for free (with a minimum spend) with a slightly longer delivery time or opt for faster delivery for a small fee, where a Track & Trace code is available. The various options are shown during checkout.

In almost all cases it concerns a briefbox package for which you do not have to stay at home to open the door.

Shipping loose underwear (Europe)

Your package will be delivered by your local national postal company. You will receive an email with Track & Trace code via Deutsche Post. You can check this code on the Deutsche Post website and on the website of your local postal company.

The shipping costs are €4,00 per order. If you order more items, the shipping costs will remain the same.

Shipping loose underwear (Africa, Asia, North America, Central America, South America, Oceania)

Your package will be delivered by your local national postal company. You will receive an email with Track & Trace code via Deutsche Post. You can check this code on the Deutsche Post website and on the website of your local postal company.

The shipping costs are €7,50 per order. If you order more items, the shipping costs will remain the same.

Shipping Surprise Subscription and Surprise Box (all countries)

When you have Gunderwear subscription and box, shipping costs are included in the price.

Delivery (all countries)

In almost all cases it concerns a briefbox package for which you do not have to stay at home to open the door.

Returns (all countries)

Not happy with your purchase? Can happen. You can return your purchase within 30 days of receipt, provided it has been unworn, unwashed and with original labels still attached. After proper receipt of your return, the purchase amount will be credited. Please contact us in advance so that we can properly receive the return.

Gunderwear
Lakerstraat 66
5613ES Eindhoven
The Netherlands

Chamber Of Commerce 27309336
VAT: NL001639901B96

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