Shipping, delivery and returns
Where we ship
We ship to all countries in the world, with Track & Trace.
What it costs
The Netherlands: €4,00 per order
Europe: €5,00 per order
World: €7,50 per order
If you order more items, the shipping costs will remain the same. At one Gunderwear Surprise Subscription/Box, shipping costs are included in the price.
How long it takes
The Netherlands: usually 2 days for orders placed on working days before 16:00 PM
Europe: usually 5-10 days
World: Usually 10-20 days
In almost all cases it concerns a briefbox package for which you do not have to stay at home to open the door.
Returns (all countries)
Are you not happy with your purchase? Can happen. If unworn, unwashed and with original labels still attached, you can return (part of) your purchase within 30 days of receipt.
Send your return to:
Also include a note with your order number.
After proper receipt of your return, the purchase amount will be credited via the payment method you used when placing your order.
Questions about shipping or returns? Put them through it contact form or WhatsApp!